Shipping policy

Thank you for shopping with us! We work with trusted print-on-demand providers to fulfill and ship your orders. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Fulfillment Time

  • Fulfillment Time: Typically, 2–5 business days for apparel products and 2–7 business days for non-apparel items.

  • Processing Begins: After your payment is received and verified.

Note: During high-volume periods (e.g., holidays, promotions), fulfillment may take longer.

2. Shipping Times & Rates

Shipping time depends on your location and the shipping method chosen at checkout. Estimated delivery times:

Region Estimated Delivery Time
United States 3–6 business days
Canada 6–10 business days
Europe 5–10 business days
Australia/New Zealand 7–15 business days
Rest of the World 10–20 business days


Shipping rates are calculated at checkout based on your order size and destination.

3. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to track your package’s journey.

4. Shipping Carriers

Printful partners with major global carriers such as:

  • USPS

  • FedEx

  • DHL

  • DPD

  • Asendia (for some international shipments)

Carrier choice depends on your location and the most efficient delivery option available.

5. Customs, Duties & Taxes

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These fees vary by country and are not included in the product or shipping price.

6. Failed Deliveries & Returned Packages

If a shipment is returned due to an incorrect address or unclaimed package, you may be responsible for the cost of reshipping. Please double-check your shipping information before completing your purchase.

7. Lost or Damaged Items

If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We'll investigate and offer a resolution, which may include a replacement or refund.

8. Contact Us

If you have any questions or concerns about your shipment, don’t hesitate to reach out to us.